To place your order or speak with a customer service representative:
eMail: customerservice@newharbinger.com
Call: (800) 748-6273 to place your order.
Fax : (800) 652-1613
Mail:
New Harbinger Publications Attn: Customer Service 5674 Shattuck Avenue Oakland, CA 94609
Customer service representatives are available to help you Monday-Friday, 9:00 AM to 5:00 PM, Pacific time. We are closed on all federal holidays, the Friday after Thanksgiving, Christmas and New Year’s Eves.
Your customer service representative will provide you with shipping and sales tax charges. We accept Visa, Mastercard, and American Express.
When faxing or mailing your order, you may print and use this order form Please be sure to include your name, address, telephone number, and e-mail address. If possible, also include your New Harbinger customer number.
Tell us the title and, if possible, the last four digits of the books ISBN number (we call this the item code in our catalog). Tell us the quantity of each book you'd like to purchase.
We accept Visa, Mastercard, and American Express. Please include your credit card number, expiration date, and signature. We also accept personal checks and money orders drawn in US funds. DO NOT SEND CASH. Make checks out to New Harbinger Publications.
Continental US -UPS Ground Residential (no PO Boxes) 1 item: $5.25; each additional item, add $1.50
1st Class Mail (US Postal Service) 1 item: $5.25; each additional item, add $1.50
California Residents, please note: An estimated sales tax rate of 7.75% will be shown on your order. Actual charges will be based on your county's tax rate. Your actual order total will be stated in your shipping confirmation email.
Alaska, Hawaii, and Puerto Rico: UPS 2-Day Air (no PO Boxes) 1 item: $26.00; each additional item, add $1.00
Canada and Mexico: USPS International Priority Mail 1 item: $12.00; each additional item, add $2.00 There may also be a separate Customs charge, charged at time of delivery.
All Other International: UPS International Expedited 1 item: $30.00; each additional item, add $10.00
Items purchased at a discount are non-returnable.
Items purchased at full price may be returned at any time, for any reason.
Returns address:
PSSC New Harbinger Returns 660 S Mansfield Ypsilanti, MI 48197
For our Reseller returns policy, please go to the reseller page.