Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.
Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:
Read body language
Develop skills for couples communication
Negotiate and resolve conflicts
Communicate with family members
Handle group interactions
Talk to children
Master public speaking
Prepare for job interviews
Messages is a comprehensive handbook in a most important human skill-personal communication. Reading it made me feel like an enthusiastic partner in an achievable learning endeavor.
-Virginia Satir, author of Peoplemaking and The New Peoplemaking
This book teaches you proven communication skills that can improve your intimate relationshiops, resolve family conflicts, and make you more effective and successful at work. The workbook provides worksheets, fill-in exercises, and is based on the step-by-step skills and information provided in Messages: The Communication Skills Book, now in second edition and has sold over 67,000 copies.
Are you tongue-tied at parties, terrified by confrontation? This book, a sassy, nuts-and-bolts guide, teaches you to find your silver tongue and become a sparkling conversationalist. With each bite-sized chapter youíll find savvy, usable tips to improve small-talk skills, speak up with confidence, and make everyday social interactions more interesting and engaging.