How to Deal with Dysfunctional People on the Job
Published by: New Harbinger Publications
Imprint: New Harbinger Publications
We’ve all worked with someone “difficult,” someone who could always be trusted to blow up to space out or do or say something wildly inappropriate. As it happens, those of us who concluded “the guy’s just nuts” were right: a fair number of those impossible-to-get-along-with employees actually do have full-fledged personality disorders. In Toxic Coworkers, the authors help us to recognize a variety of common personality traits and disorders, understand how they come about, and learn to develop effective strategies for dealing with them. So the next time the narcissist who runs the front desk is bugging you, or you need to squeeze a favor out of the schizoid who handles inventory, you’ll know exactly what to do.
“Toxic Coworkers helps us make sense of work relationships that defy logic and consume our day. It is the perfect tool to help us understand and manage difficult people, the result of which is increased productivity and decreased frustration on the job.”
– Heidi Remak, M.A., CEAP, Manager, EAP, Lucent Technologies
“In the tradition of Robert Ringer’s Winning Through Intimidation and Wayne Dyer’s Your Erroneous Zones, Cavaiola and Lavender have made a big leap forward in showing how important psychological insights and principles can be readily applied to everyday problems in the workplace. From now on I’ll be handing frustrated employees, administrators, and executives a copy of Toxic Coworkers, an dI’ll feel confident that they will have a powerful tool for dealing with the dysfunctional people and warped behavior they encounter on the job.”
—Dr. Robert J. Phillips, President, Corporate Extension Services, Providing Organizational Development, Team-building, Personnel Problem Resolutions, and Executive Coaching